Refund & Cancellation Policy
For The Indian Art Fest
Effective Date: 06 August 2025
At The Indian Art Fest, we aim to provide a smooth and transparent experience to all our participants. While most of our services are free, some physical products (like medals or hard copy certificates) may be ordered by eligible participants or winners. We understand that issues may occasionally arise, and we’re here to resolve them fairly.
1. Refund Eligibility
A refund may be issued in the following cases:
✅ Technical Issue: If you face a technical problem during registration or submission and we are unable to resolve it.
✅ Wrong Product Received: If the item you received (such as a medal or certificate) is not what you ordered, a full refund will be provided.
✅ Damaged Product: If the physical product (such as a medal or certificate) is damaged during shipping, we will not issue a refund,
but we will provide you with a replacement certificate at no extra cost for the first time.
2. Non-Refundable Situations
Refunds will not be issued for voluntary withdrawal from contests or submissions made in error.
3. How to Request a Refund
To initiate a refund, please email us at org@theindianartfest.com with the following details:
Your full name
Email used during registration
Order/Contest details
Clear explanation of the issue (with photo proof in case of damaged products)
4. Refund Processing Time
Once your request is reviewed and approved, refunds will be processed within 7–10 business days to the original payment method.
5. Contact for Support
If you have any complaints, queries, or issues, please feel free to reach out to us:
We’re here to help and ensure your experience with The Indian Art Fest is smooth and rewarding.